Temperature: 64.7°F | Humidity: 68% | Pressure: 29.77in (Falling)| Conditions: Clear | Wind Direction: South | Wind Speed: 2.0mph | Forecast: Rain likely. Highs 66 to 72. Light winds becoming south 10 to 15 mph in the afternoon.
There it is; rain is likely. About 80% likely. Nothing wrong with that except for the possibility of mud flows in all of the burned out areas of the north state. A high possibility. But here in the flatlands, we’re eager for it. The harvest season leaves everything coated with dust and the mountains just 15 miles away to the west are often hard to see in the haze. The rain can change all of that; overnight.
I lost my pen pal in India. We had been corresponding regularly about my problems with the delivery of my new Dell computer, but as soon as I mentioned that as much as I appreciated his small efforts, I didn’t consider them adequate and I wanted to speak to someone with a bit more authority, that was when he seemed to get a bit upset. He suggested that his boss would tell me the same thing and so I asked to speak to his boss’s ‘boss’. That was it. We’re no longer speaking. Or typing.
Without my usual channel to vent, I had to find Dell’s address in Texas and when I did, I wrote them a lengthy letter describing all that had gone wrong with their approach to customer service. It was polite. Just the facts. Will they reply with an apology? Not that I haven’t received plenty of apologies already. Every email from India contained an apology; built right into the header. I was looking for one with a more personal touch.
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